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The Eden Tower

Created by Ryan

A simple, affordable, and universal vertical indoor garden that fits anywhere. No refills and a simple as drop a seed and your done.

Latest Updates from Our Project:

Eden Tower Pump Update
about 1 year ago – Thu, Mar 02, 2023 at 06:43:30 PM

The microgreen add-on is looking to be completely redesigned. Although the current design was fully able to grow microgreens, we are certain with some testing and tweaking we can make a design that will be very clean and easy to grow multiple harvests of microgreens.

We apologize for being so quiet in the last couple of months. We plan to continue using Kickstarter update as a method to communicate changes and improvements for the Eden Tower.

Shortly after the first batch of Eden Towers were shipped, we noticed a high number of pumps that were very loud. The sample pump we tested did not have this issue and we were not sure what was the cause and how to fix this noisy pump problem. We have been working with the manufacturer to find a solution. These things take time and we did not want to do an update until we at least had a plan and solution going forward.

Not all pumps had this issue. For the pumps that have a loud grinding / vibrating noise, we made a video going over a temporary fix that will make the pump quiet again. You can find the video HERE 

The manufacturer claims to have fixed the issue with new internal pieces and all future towers will have these updated pumps. We understand this does not fix the hundreds of pumps that are out there that are loud now, however we want to show how we take these issues very seriously and do not ignore issues that are brought up. At this time we have not had time to fully test the new pumps, so we are going off of their word the issue has been fixed. We expect the next shipment to be received early April.

For people that have the loud pump and would like the new internals, the new internals should be available early April. We will likely send the details in another update. The new internals will involve taking the pump apart which can be difficult. We have made this video along with the manufacturer to make disassembly of the pump as simple as possible.

We have also updated the manual to better explain the silicon fitting placement as well as QR codes to the assembly videos. The updated manual will be available via PDF download on our website.

The microgreen addon is looking to be completely redesigned. Although the current design was fully able to grow microgreens, we are certain with some testing and tweaking we can make a design that will be very clean and easy to grow multiple harvests of microgreens.

As we have mentioned in update videos and lives, the first batch of Eden Towers will be the least improved version. This is why we offered it at such a huge discount. However we will do everything in our power to still give you every addon and improvement we develop as we make the Eden Tower better and better.

Thanks so much for your patience and understanding as we work through the issues that are being discovered.

If you are having issues you can contact us via email ([email protected]) or direct message on facebook messenger.

-Ryan and Tessa

Shipping and Payment Information
about 1 year ago – Sun, Jan 15, 2023 at 08:54:01 AM

We have almost finished shipping out all the Eden Towers!! 

You should have gotten a email ( check junk mail) from Canada Worldwide shipping or Canada Post

This will have your tracking information. Systems will be shipped out Monday so if you got a notification and did not have tracking updates it will be updated Monday. 

Lastly, 

There are still a few backers that have not paid the extra shipping and did not opted to wait until shipping went down or to pick up your system. If this is you and you have not received a shipping notification than you will need to go into your backerkit account https://the-eden-tower.backerkit.com/ and put in your payment information. 

This way we can charge your card the extra shipping and send out your system. If you have trouble backerkit support is amazing and can help you through this process if you get stuck. 

Shipping Information
about 1 year ago – Sun, Jan 08, 2023 at 05:38:27 AM

What to expect when it comes to shipping and getting your tracking information. 

We are using Canada worldwide shipping to ship our orders, so once we send out your system you will be receiving an email from them with the tracking information, not from Hope Innovation

Keep an eye out for an email from   CANADA WORLDWIDE

Subject line  “eshipper notification: order has been shipped”

Check your junk mail. 

If you picked option #3 and have not got this email, make sure to check your backerkit account. 

https://the-eden-tower.backerkit.com/

Some cards did not go through so you may have to change your payment information. Once we receive the payment we will ship your order. 

If you decided to wait for pH strips, we will be charging your cards this week and start shipping them out. 

We will be adding pH strips to all the systems that have not been shipped out ( even if you picked option #3)

Thank you all for your patience and understanding through this crazy time, it is greatly appreciated. We hope to get all your gardens to you soon! 


pH strips are in!
about 1 year ago – Sat, Dec 31, 2022 at 06:31:29 PM

The pH strips have arrived! 

We now have the pH strips and will be start shipping out those of you that picked option #4. 

We will not be sending emails and charging cards until January 2 or 3 due to the holidays. 

Happy New Years! 

Tessa and Ryan

Shipping Survey Here
over 1 year ago – Sat, Dec 17, 2022 at 09:30:55 PM

The shipping survey is here, sorry for the confusion. 

We are using the platform "Bakerkit", this is the same platform that you did the questionnaire and added all ad-dons after Kickstarter. So this means some of you have already filled out the "shipping survey". You can however still change your address. So make sure you check that the address you have on your Backerkit account is the address you want us to ship to now. 

So here is how the next steps will work: 

Backers can use the survey link that they received from BackerKit  . If you have lost the survey link, you can retrieve it using  this project specific link: https://the-eden-tower.backerkit.com/. Make sure you use the information (email) that you used when you made the Kickstarter Order. 

This survey will not be sent via the Kickstarter's survey ( for those of you more familiar with Kickstarter's process)

From this link you will be able to change your address  if you have moved since the campaign. 

Please click the "edit Shipping Info" and verify your shipping address is correct. 

shipping

For all the Backer's that agreed to the $30 additional shipping charge, you will receive an email that will inform you that "your address will be locked in x days". Once the addresses are locked you will no longer be able to change it, and we will be sending the rewards to that address. 

For all the backers that agreed to the $30 additional shipping charge, but would like to wait for the PH strips, you will not receive the email to lock your address until we have received the PH strips. We will send a new update to inform you, and you can expect the email to lock in your address shortly after. 

You will be automatically charged $30 to the card that you have on file, and we will ship your Kits out as soon as we can. 

For the backers that decided to wait, or pick up, your address will not be locked in, and you will not be automatically charged $30. We will continue to update and inform you if the shipping prices go down to previous quotes. 

Thanks for your patience and overwhelming support. We will continue to work as hard as we can to get the kits out as soon as possible!


-Ryan and Tessa